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Meet me at the Met Headpiece
Available: In stock
New Collection Spring 18
Measurements 16.5 cm long x 8.5 cm wide
Delivery & Return
POLICIES AND OUR CUSTOMER SERVICE COMMITMENT
Quick response - inquiries and order confirmations will be answered within 24 hours (excluding weekends). It is our commitment to delivery goods to you by the critical date. If you have a rush order please send us an email or call so we can prioritize your order. All orders with Express shipping are red Flagged.
All Stephanie Browne pieces are meticulously hand made at our workrooms in Melbourne, if for what ever reason an item ordered isn't suitable you can exchange within 3 weeks of purchase, we do not offer refunds.
If an item is damaged on delivery we are always happy to replace or repair free of charge.
Orders sent back to our headquarters for exchange or repair must be packed carefully and put back in all original packaging ( box, velvet pouch, tissue paper) and returned to 588 Malvern rd, Prahran, vic, 3183 Australia.
Please add your invoice number in the package and we will contact you once we have received it to discuss your exchange.
Please note that due to health and safety regulations we do not accept earrings back after purchase. please take care in choosing as sales are final, if your earrings prove faulty we will offer you an exchange.
Here at SBA we pride ourselves on a quality product, and exceptional customer service that you would expect from an industry leader. If your piece is faulty or damaged in shipping, we will quickly offer to repair or exchange . Simply touch base with our team, and arrange to send back the product to the address provided above.
you can place your order online, or via email and phone. if you need any suggestions or style advice please call us on 95009650.
Regular ( 4-7 business days) - $10 AUD | Express (1-2 business days) - $17 AUD
Regular Airmail (2 weeks) - $25 AUD | Express Airmail (EMS) - $55 AUD
Stephanie Browne pieces are handcrafted so we ask for as much notice as possible. Due to the nature of our business we keep stock on hand which can be delivered immediately, however if an item is out of stock please allow 2 weeks for production time and delivery.
Special orders are classified as those that differ in any way from the Stephanie Browne range. Whilst we are happy to accommodate special orders, a surcharge of 25% may apply unless otherwise quoted.
We are happy to carry out repairs free of charge provided the item is returned within 6 months of the purchase date and deemed a manufacturing fault. A small fee will apply along with postage fees for items returned outside this period or not deemed a manufacturing fault.
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